Data-driven decisions for a connected world

  • Monitor network data from telecom operations, infrastructure, and customer usage for real-time insights.
  • Leverage advanced analytics and GenAI to personalize services and improve customer satisfaction across all touchpoints.
  • Use predictive analytics and data-driven insights to optimize network capacity planning, service delivery, and operational efficiency in the telecom industry.
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Unlocking the power of your network

AI for data visualizationAI for data analytics

Unify Your Data

Consolidate data sources from billing, customer service, network performance, and other telecom systems into a unified platform for end-to-end visibility, real-time analytics, and data-driven decision-making.

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Simplify Processes

Streamline telecom operational processes such as billing, provisioning, and customer support through automation, reducing manual efforts and errors. Utilize machine learning and analytics solutions to optimize service workflows and enhance operational productivity.

AI for data visualizationAnalytics in telecom industry

Amplify Your Insights

Leverage telecom analytics solutions to gain deeper insights into customer needs, enabling tailored offerings and targeted marketing campaigns. Utilize data visualization for telecom to make informed decisions and power targeted marketing campaigns through extracting valuable insights.

Customer satisfaction

Enhance customer experience in telecom with Infoveave's real-time analytics. Gather insights, address issues proactively, and improve service quality to foster loyalty and drive long-term success in a competitive telecommunication industry.

Customer Segmentation

Leverage Infoveave for customer segmentation in telecom using GenAI-powered analytics. By analyzing demographics and usage behavior, providers can deliver personalized services, dynamic pricing, and promotions to enhance customer satisfaction and loyalty.

Price Optimization

Utilize Infoveave for price optimization in telecom. By leveraging machine learning and real-time data, and analytics in telecom industry, implement pricing strategies that boost profitability while maintaining service value.

Invoice Generation & Validation

Streamline invoice generation and validation with AI-driven analytics solutions tailored for the telecommunication industry. Improve accuracy, reduce billing errors, and enhance the overall billing experience with transparent processes.

Financial Analysis

Use data analytics in telecom to understand key financial metrics such as profit margins and ROI. Make informed investment decisions and allocate resources efficiently amid fluctuating telecom markets.

Billing Reconciliation

Telecom companies face complex billing reconciliation issues like overcharges and missed entries. Infoveave helps identify discrepancies using data-driven insights, improving revenue assurance and building customer trust through accurate billing.

Visualize Your Telecom insights

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Explore more dashboard examples

Customer Churn
Customer Churn
Call Center Insights
Call Center Insights
Energy Retail
Energy Retail

Discover how Infoveave empowered a leading telecom company in India with real-time network performance analysis, driving operational efficiency and enhancing customer satisfaction.

Unlocking the Power of Your Network

Integrate all your data sources, map them to your KPIs, analyze your data and visualize insights.

Network availability

This indicates the percentage of time a network remains operational and accessible to users over a specific period, typically measured in hours, days, or months.

Network Availability = (Time available / Operational time) x 100

Drop call rate

Drop call rate refers to the percentage of mobile phone calls that are unintentionally terminated by the network before either party has ended the call.

Drop Call Rate = (Dropped calls / Number of calls) x 100

Bandwidth utilization

Bandwidth utilization refers to the percentage of available network bandwidth that is currently being used to carry data traffic.

Bandwidth Utilization = (Used bandwidth / Bandwidth) x 100

Network coverage

Network coverage refers to the geographic area where a telecom network provides reliable service to its users.

Network Coverage = Geographic area covered / Geographic area

Customer churn rate

Customer churn rate is the percentage of customers who stop using a company’s products or services within a specific period.

Customer Churn Rate = (Number of customer lost / Number of customers at the start) x 100

Packet loss rate

The packet loss rate is a metric that measures the percentage of data packets lost or discarded during transmission over a network.

Packet Loss Rate = (Number of lost packets / Number of Packets sent) x 100

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